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Royal Hotel star

Address: 54 Ma May, Market Area, Sapa (Lao Cai), Vietnam (View map)
Hotel Area: Sapa Center Hotel Rooms: 30 Save as a favorite
Royal Hotel 7.7 out of 10 based on 3 ratings. 3 user reviews.
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The guest reviews are submitted by our customers after their stay at Royal Hotel

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Very good

7.7
score from 3 review(s)
Friendly Staff
newegg
Clean
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Value for money
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Service
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Facilities
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All (3)
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Mr. COLIN SEACH |
11/10/2010 0 people found this review helpful
Staff 9
Service 10
Clean 8
Value 7
Facilities 8
Location 8
8.3

Fantastic hotel for the price. Great service and very well organized. Had a room with mountain view balcony, the view was unbelievable.

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Mrs. Kay Bishop |
04/10/2010 0 people found this review helpful
Staff 8
Service 6
Clean 6
Value 7
Facilities 6
Location 7
6.7

The hotel staff were extremely friendly and helpful. However, I am very sorry to state that the deluxe room we stayed in during January 07 was very draughty, freezing COLD, grubby, with tatty bed linen, not enough bed linen to keep us warm, no heating, very hard plastic coated mattress. Extremely uncomfortable. In all, an extremely disappointing, uncomfortable, unpleasant stay. I could not recommend this hotel to anyone other than a backpacker. Not at all the standard we had come to expect in Vietnam as other hotels we stayed at of a similar price were outstanding in all respects.

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Mr Chris Keightley | Australia
14/04/2009 0 people found this review helpful
Staff 9
Service 8
Clean 8
Value 8
Facilities 5
Location 10
8.0

We stayed in the deluxe room which was spacious with a balcony that provided a lovely view.
The bed linen and towels were not as clean as I had come to expect and the bathroom was dark and very ancient. The bed had only one sheet and a quilt which proved to be very warm (in April).

There was no heating in the room which proved chilly during the day. Given the location and the temperature I would be tempted to upgrade to a hotel with more creature comforts next time.

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